The 5 BIG Questions Every Landscape Business Owner Needs to Ask Themselves
As a landscape business owner, if you aren’t asking yourself these five questions, you might be missing incredible opportunities to reach new customers and boost your business.
When you opened your landscaping business, you likely imagined the day when you could begin to enjoy success and industry fame due to your impeccable results. However, did you ever expect that a large part of your role would include keeping up with client requests, customer issues, and landscaping team follow-ups?
The amount of busywork that is ultimately unbillable can cause your head to spin and leave your bottom line suffering. When it comes to landscaping company success, here are five questions you need to ask yourself.
5 Questions Landscape Business Leaders Must Ask Themselves
1. Are you and your customers unclear about your field worker’s onsite completion details because you cannot physically be there to verify the work completed each day?
2. Are you finding it challenging to keep up with your worker’s hours accurately while working remotely?
3. Are you spending valuable, billable time completing paperwork at home or in a traditional office?
4. Are you finding yourself having to continually remind your crews of customer’s priorities or special requests?
5. Are you afraid you are missing out on unaccountable revenue for your service visits?
Don't Leave Money On The Table
How did you answer the above questions? If you answered YES to any – or perhaps all – of these questions, then here’s the bad news: you may be leaving money on the table in your daily operations. Every opportunity missed due to inefficient processes and poor planning with your teams can mean a loss in billable revenue.
As a landscaping business owner, your prime opportunity for increasing your earning potential is through effective business operations that deliver results to clients quickly. Recapture valuable revenue-earning time by making sure your teams are on the same page early each week, and that customer expectations are met through clear communication across the entire team. Putting into practice leadership routines that clarify and communicate job expectations and customer updates can help you shave off the time lost to unbillable busy work!