When it comes to operating your landscaping business effectively, one of the most important aspects is the business management software that you choose to use. This software will become the brain of your entire operation – allowing you to reach potential customers, set up teams for jobs, and bill clients for finished projects.
With so many options available for management software packages, how can you know which one is right for your unique landscaping business? With the amount of ongoing money you are likely to spend on a system, you need to select one that is perfect for your company today and tomorrow.
Here are seven key considerations you should take a look at before choosing a management software for your company:
1. How Do You Bill Clients?
The first question to ask is “How does the software bill clients and customers?” Landscapers will bill the clients in many many different ways and methods. While some bill customers hourly, others will bill by the visit, and some have a fixed price per month. Regardless of how your company chooses to bill, you need software that can handle several options with ease and can switch between each method seamlessly.
2. How Does The System Communicate?
In today’s digital, always-on world, there is no end to the number of ways you can communicate with teams and customers. What are your most common communication methods when you do business? Do you rely on text or email? Do you deal with constant returned calls and full voicemails? The software system you choose will need to have the ability to quickly and efficiently automate and filter communication not only between you and your customers, but also between you and your supervisors, and your employees. This will ensure that you are always in contact with one another, and can track those communications in one single system.
3. Does The Software Offer Automation?
The real question when it comes to business management software is this: Do you work for your software or does it work for you? A great system will be packed full of automation options that can take care of many of the daily tasks a landscaping business must deal with every day such as billing, scheduling, message, and more. This automation will allow you to free yourself up for the important tasks of customer service and sales.
4. Will The Software Overcome Language Barriers?
Today’s landscaping market features a variety of individuals from around the world who bring their expertise to the industry. However, many business management software systems only operate in English – which can create issues for bilingual companies. A business management software that is focused on bilingual or multiethnic teams – such as Mejor – can quickly operate between multiple languages to ensure nobody on the team is left out of the loop.
5. Everyone Needs Access
Wherever someone is in your business hierarchy, they should have the ability to access the important information within your system to complete their job well. Whether you are the owner, a crew member, a crew leader, or a client, everybody in the landscaping process should be given access to a portal where they can see and respond to information relevant to their part in the business. Choose a system that offers flexibility and features that give everyone access.
6. Does The Software Offer Multiple Business Categories?
In landscaping, you may have many different service categories for a variety of customers. Each category will have specific needs, specifications, and requirements that set them apart from other parts of your business. Your software should be able to handle these various forms of service, and allow for you to customize each category with templates and billing options that keep everything consistent and efficient – no matter the project.
7. Can You Customize Your Materials, Services, & Tasks?
With each landscaping project, you will have a variety of different materials and tasks required. Your business management software should allow you to quickly customize each individual project with a full list of each needed element for that specific job. No matter where you are in the world or the job that you need to complete, your software should be able to adapt and operate based on your particular needs and requirements.
As you can see, being smart with your software choice is vital for you to run a successful business. Each element of the software should be able to be customized around how you bill your clients, communicate with your crews, add materials, schedule tasks for crews, and much more. By putting in place a system that allows for everyone involved in the process to access needed information, you can quickly implement software that not only makes your business more efficient and successful but keeps your clients and team members happy and effective!
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